Most definitions of “quality” refer to the same basic principle: product/service quality is represented by its ability to satisfy the expectations of the people who use it.
The aspects linked to the end-users experience are therefore a crucial element in software quality. This is especially true for the growing numbers of companies that interact with their customers mainly (if not only) through digital tools.
Assioma.net offers a broad range of solutions and services serving two goals. Firstly, they can be used to make sure that the application quality perceived by end-users is in line with their expectations and with company objectives. Secondly, they can be used to deal quickly and effectively with help desk services and problem management.